1. General Information
CoBo Wine Distributions B.V. ("CoBo," "we," or "our") is committed to protecting your privacy. This policy explains how we collect, use, and share personal data when you interact with us.
2. Data Collection
2.1 Information We Collect
- Contact Information: Name, address, email, and phone number.
- Payment Information: Billing details for processing transactions.
- Membership Details: Data related to your membership status and preferences.
- Usage Data: Information about how you interact with our website and services, including cookies and similar technologies.
2.2 How We Collect Data
- Direct Input: Data you provide when creating an account, placing orders, or subscribing to our membership.
- Automatic Collection: Cookies and analytics tools collect data when you browse our website.
- Third Parties: Shipping providers and payment processors may share necessary data with us.
3. Use of Data
3.1 Purpose of Data Collection
- Process orders and memberships.
- Manage delivery and shipping.
- Improve our website and services.
- Send promotional emails or updates (if you opt-in).
3.2 Legal Basis for Processing
- Contractual obligations (e.g., fulfilling an order).
- Legitimate business interests (e.g., improving services).
- Legal compliance (e.g., maintaining financial records).
4. Data Sharing
4.1 With Third Parties
- Shipping and Delivery: Sending your name, address, and contact information to logistics providers.
- Payment Processing: Collaborating with payment processors like ING or PayPal.
- Legal Requirements: Sharing data when required by law or to prevent fraud.
4.2 Third-Party Privacy Policies
We are not responsible for the privacy practices of third-party providers.
5. Cookies
Cookies are used to enhance website functionality. These may include:
- Essential Cookies: Necessary for basic operations.
- Analytics Cookies: Used to understand website performance and improve user experience.
You can manage cookie preferences via your browser settings.
6. Data Retention
We retain your personal data for as long as necessary to:
- Fulfill the purposes outlined in this policy.
- Comply with legal obligations.
- Handle disputes or enforce agreements.
Membership-related account credit data will be retained for two years following the end of your membership.
7. Your Rights
7.1 Access and Control
You have the right to:
- Access personal data we hold about you.
- Request corrections or deletions of inaccurate data.
- Withdraw consent for data processing where applicable.
7.2 Data Removal Requests
To request data removal, contact us at hello@invinia.nl. Note that some data may need to be retained for legal or transactional purposes.
8. Security Measures
We implement appropriate security measures to protect your data against unauthorized access, alteration, or loss.
9. Changes to This Policy
We reserve the right to update this Privacy Policy. Material changes will be communicated via email or website updates.
10. Contact Information
For questions or concerns about this policy or your personal data, contact us:
